NewsPolitics & Government

City Hall in Mason City Closed for Renovations

City Hall in Mason City will close to the public starting today (January 31) to allow for lobby security renovations that could take up to two months. 

The City says during the closure, all floors of the City Hall building will be closed to the public, and access to all departments in the facility will be available by appointment only. City staff will continue to provide services to the public electronically, by phone or mail and by appointments made in advance. 

Work to be completed will include public health, safety and security improvements, staff workstation improvements, and addition of a conference room.

The renovation project is expected to take 6-8 weeks to complete, and City Hall will likely be ready to reopen in late March. 

City Hall in Charles City  has been closed to the public since January 12th due to COVID safety concerns.

*Here is the official press release from the City of Mason City:

City Hall in Mason City will close to the public starting Monday, January 31 to allow for lobby security renovations. The renovation project is expected to take 6-8 weeks to complete, and City Hall will likely be ready to reopen in late March.

During this closure, all floors of the City Hall building will be closed to the public, and access to all departments in the facility will be available by appointment only. City staff will continue to provide services to the public electronically, by phone or mail and by appointments made in advance. A department and staff list is available at https://www.masoncity.net/staff.aspx?id=17987&catid=482.

The Utility Billing counter inside City Hall will be closed.

For payment of City utility bills, options during this closure include:

  • ACH (Automated Clearing House) and e-check automatic bill payments will continue as regularly scheduled;
  • Payments can be made online at www.masoncity.net, click the ‘Utility Payments’ circle icon;
  • Checks can be mailed to: Utility Billing, City Hall, 10 First Street NW, Mason City, IA 50401; or
  • Payments can be dropped at the drop box located just west of City Hall or in the slot in the City Hall building just east of the front doors.


Single use sanitation stickers will not be available to purchase at City Hall and instead will be available at area stores for purchase.

Bus passes will not be available for purchase until the reopen date. Mason City Transit services will be free of charge during this closure.

Animal License payment options include:

  • Payment along with the proof of rabies vaccine can be dropped at one of the two drop boxes: one located just west of City Hall and the other located just to the east of the City Hall main doors
  • The cost for the license is $10/year for an altered pet and $50/year for an unaltered pet
  • The license and proof of rabies vaccine will be mailed to you

 

During this period of closure, staff will be available by phone for regular business. Updates on construction are available by texting “MC Lobby” to 91896 from any text-enabled mobile phone.

Work to be completed will include public health, safety and security improvements, staff workstation improvements, and addition of a conference room.

Project updates are available:

*visit www.masoncity.net;

*text ‘MCLOBBY’ to 91896 to receive text updates; or

*utilize the QR Code below.

For information and questions related to City services and programs, please contact the appropriate City department or submit a request through the City’s ‘Comments & Concerns’ icon on the homepage at www.masoncity.net. Citizens can also text ‘Hi’ to 641-450-1627 and then be prompted to text us with a simple word for non-emergency inquiries. As always, in an emergency dial 9-1-1.

Mark Pitz

News Director/Weekdays 10am to 2pm on 95.9 KCHA
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